Effective Date: 04/01/2021
Agreement and Parties
Agreement to Terms
Information We Collect
When you use the Website, we may collect personal information about you, such as your name, address, Social Security number, telephone number, email address, asset information, income information, or any other information that you submit on applications or other forms made available through the Website. We collect this information when you request a rate quote, begin an application, or make an inquiry.
We may also collect personal information about you from third party sources, which we may combine with information that you provided to us or that was previously collected. For example, we may receive information from a social media service about you if you use a social media account to log into the Website. All such information received through the website, whether or not linked from third party apps and websites is subject to the terms of this policy.
We also automatically collect certain information related to you and your activities on the Website when you visit the Website. This information includes information such as your IP address, your internet browser and operating system type, the date and time of your visit, and the website that referred you to us (“Additional Information”). We may use this Additional Information that is not unique to you personally for purposes of marketing and data research.
Cookies and Other Tracking Technologies
Our first-party cookies and tracking technologies do not track users over time and across third-party websites, and therefore the Website does not respond to web browser do-not-track signals. We also use third-party cookies to serve targeted advertisements on both the Website and on third-party websites. These cookies may track users over time and across third-party websites and services. Please note that if you opt-out of advertising cookies, you may still see our advertisements on third-party websites and services.
How We Use Collected Information
We use both personal information and anonymous information for the following purposes:
- To complete and fulfill your loan application;
- To respond to and fulfill your requests;
- For our marketing efforts, such as to send you marketing communications;
- For our business purposes, such as for analysis and to develop new products and services;
- To improve the Website and for analytics purposes; or
- For any other purpose to which you consent.
The Fair Credit Reporting Act gives you the opportunity to limit the sharing of “non-experience information” among our affiliates. “Non-experience information” includes information that is used, expected to be used, or collected for the purpose of establishing your eligibility for consumer credit, insurance or deposit accounts, and is not related solely to your transactions or other experiences with us, including information:
- From your applications, such as your income or marital status;
- From a credit report, such as your credit history;
- From sources used to verify representations made by you, such as your open lines of credit; or employment history.
Within our company or approved affiliates of the Company, we may share customer information we collect on the website, providing financial and other services such as:
- Insurance, title and real estate brokerage;
- Home security products; or
- Residential homebuilding.
How We Share Personal Information
- Vendors who provide employment and income verification, banking information, degree verification, title, document import, or other necessary services;
- West Capital Lending-affiliated businesses that provide quality services or products you may be interested in;
- For any purpose to which you expressly consent;
- Other third parties if necessary to protect our rights or the rights or safety of others; and
- Other third parties as may be required by law or regulation.
For example, after you authorize us to verify your credit history, we send the minimal set of information needed (including your social security number) to ensure we are requesting the correct record in an encrypted form to the relevant credit bureaus with the sole purpose of retrieving your credit report and associated credit history data. We would not send the same level of information to a service provider where it is not essential to perform their services.
For retrieving certain information such as bank information (transactions, balances, accounts, and other information), we use third-party service providers.
In the event that we enter into a corporate transaction, such as a reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings), personal information that we have collected may be transferred in the course of that corporate transaction to the relevant third party purchaser, joint venture partner, merged entity, assignee or similar party.
Other than for the purposes described in this policy, we do not sell, trade, or otherwise transfer your personal information or general information to third parties without informing you in advance.
We provide some of our services through contractual arrangements with affiliates, services providers, partners and other third parties (collectively, “service partners”). Our service partners may use your personal information to operate our sites and to deliver their services.
For example, your data may be transferred to website hosting partners and other parties who assist us in designing and operating the website, executing services or helping us analyze collected data. These parties will only use your data for the purpose of carrying out the work as agreed with us and will be required to keep the information confidential. We will encourage our service partners to adopt and post privacy policies. However, the use of your personal information by our service partners is governed by the privacy policies of those service partners and is not subject to our control.
We will release personal or general information without your consent for security purposes, when required by law, or to prevent imminent harm to any person or entity. We will disclose personal or general information upon receipt of a court order or subpoena, or to cooperate with a law enforcement investigation, which may include responding to requests and court orders from jurisdictions outside the United States. We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities.
We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful, as determined in our sole discretion. Release of your personal data for security purposes, as described in this agreement to any person or entity under any circumstances shall be based on a determination made solely by us, exercising our own discretion, permission for which is expressly granted by you to us in accordance with this policy.
Links to Third Parties
Use of Social Media Tools
How We Protect Personal Information
West Capital Lending uses reasonable physical, technical, and administrative security measures to protect personal information we collect from loss, misuse, unauthorized access, or improper disclosure. For example, we use encryption technologies when transmitting information to and from the Website and with our third-party service providers. Please keep in mind, however, that whenever you give out personal information online there is a risk that third parties may intercept and use that information. While we strive to protect your personal information and privacy, we cannot guarantee the security of any information you disclose online. By using this site, you expressly acknowledge and agree that we do not guarantee the security of any data provided to or received by us through this site and that any personal information, general information, or other data or information received from you through the site is provided to us at your own risk, which you expressly assume.
No Use of This Site by Persons under 18 Permitted
Notice Concerning Children
Please Note: We are a general audience site, and do not direct any of our content specifically at children under 13 years of age. We understand and are committed to respecting the sensitive nature of children’s privacy online. If we learn or have reason to suspect that a site user is under age 13, we will promptly delete any personal information in that user’s account.
Access to and Control Over Information
You may opt-out of any future marketing contacts from us at any time. You can do the following by contacting us via the email address or phone number given on our website, and at the bottom of this policy. You may see what data we have about you, if any; change/correct any data we have about you; delete any information about you that we are not required by law to keep; and express any concern you have about our use of your data.
Your Rights under the California Consumer Privacy Act of 2018 (CCPA):
You have the right to know what categories and specific pieces of personal information are collected about you. As such, you may submit a verifiable consumer request via the following methods: Call us at 855-978-2785 or email us at email@example.com.
You have the right to know what personal information is sold, shared, or disclosed with third parties. You may submit a verifiable consumer request via the following methods: Call us at 855-978-2785 or email us at firstname.lastname@example.org.
You have the right to opt-out of the sale of your personal information. You may opt-out by emailing us at email@example.com.
Subject to statutory exclusions, you have the right to request that we delete the personal information that we have collected about you. You may submit a request for deletion via the following methods: Call us at 855-978-2785 or email us at firstname.lastname@example.org.
If you exercise your rights under the California Consumer Privacy Act of 2018 (CCPA), you have the right to not be discriminated against.
Deleting or Modifying Personal Information
You may cancel your registration at any time, and you may opt out of receiving any e-mails from us.
Right to Opt-Out of the Sale of Personal Information
You have the right to opt-out of the sale of your personal information. You may opt-out by emailing us at email@example.com and following the directions.
Right to Request Deletion of Personal Information
Subject to statutory exclusions, you have the right to request that we delete the personal information that we have collected about you. You may submit a request for deletion via the following method: Call us at 855-978-2785 or email us at firstname.lastname@example.org.
Update Your Contact Information
We encourage you promptly to update your contact and personal information when it changes.
Questions or Comments